Pencil Hiring Director Customer Success: Apply Now (PAN India) 2026

Director Customer Success

Pencil is hiring for the position of Director Customer Success. Experienced professionals are eligible to apply for this position. This profile is open for the location of PAN INDIA. Interested candidates must apply immediately as seats are limited.

About Pencil

Pencil is a leading company driving innovation in advertising technology through a state-of-the-art SaaS product. They harness Generative AI to redefine content creation and help global enterprises transform marketing and creative operations at scale.

About This Role

As Director, Customer Success, you will lead one of Pencil’s most strategic enterprise partnerships. You will oversee a dedicated cross-functional account team supporting Target’s North American business. The role requires partnering closely with Technical and Production leadership to drive adoption, operational excellence, and long-term account growth. This position blends strategic customer leadership, operational management, and team development.

Eligibility Criteria

  • Education: Not explicitly stated; relevant professional background required.
  • Experience: Experienced professional required for a Director-level role.
  • Additional: Must be capable of managing cross-functional teams and enterprise-level partnerships.

Key Skills Required

  • Strategic Customer Leadership
  • Operational Management
  • Team Development
  • SaaS Product Knowledge

Salary & Location

As per industry standards and candidate profile. Location: PAN INDIA (Remote).

How to Apply

Interested and eligible candidates must follow these steps to apply:

  1. Click the Apply link below to go to the official application page.
  2. Fill in all required details carefully and accurately.
  3. Upload your updated resume and any required documents.
  4. Submit your application and wait for a response from the company.

🔗 Apply Here: Click Here to Apply for Director Customer Success at Pencil

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