Joby Customer Support Specialist Hiring Now 2026 Apply Online

Joby: Customer Support & Product Demo Specialist

Remote-first opportunities continue to expand for Indian professionals as Joby, the US-based CRM platform for home-service businesses, has announced a global search for a Customer Support & Product Demo Specialist. This full-time, work-from-home position is an ideal entry point for candidates looking to join a growing international SaaS team that supports over 70 diverse industries, including plumbing, HVAC, and electrical services.

About This Role

The selected candidate will serve as the primary face of Joby, bridging the gap between the product and its growing user base. Responsibilities include conducting live product demonstrations via Zoom to help prospective clients understand the software's value, as well as managing day-to-day support tickets through Intercom. Additionally, the role involves hosting onboarding sessions to ensure new customers are successfully integrated into the platform.

Eligibility Criteria

  • Education: Professional background in customer-facing roles or SaaS support.
  • Experience: Proven experience in customer support or product demonstration is required.
  • Technical: Proficiency with CRM software, live chat tools like Intercom, and video conferencing platforms like Zoom.

About Joby

Joby is a comprehensive CRM solution headquartered in Miami, FL, designed specifically to streamline operations for home-service businesses by managing everything from lead generation to invoicing. By opening this role to a global talent pool, the company is signaling a strategic push to scale its support operations across different time zones. This move highlights the increasing trend of international tech firms tapping into the skilled remote workforce in India for high-impact customer success roles.

Key Skills Required

  • Excellent verbal and written communication skills for client-facing demos.
  • Strong troubleshooting abilities for technical support queries.
  • Experience in managing customer onboarding processes.
  • Ability to work independently in a fully remote, global environment.

Salary & Location

As per industry standards and candidate profile. This is a fully remote role open to candidates worldwide.

How to Apply

  1. Click the Apply link below to go to the official application page.
  2. Fill in all required details carefully and accurately.
  3. Upload your updated resume and required documents.
  4. Submit before the last date.

🔗 Apply Here: Click Here to Apply for Customer Support & Product Demo Specialist at Joby

⚠️ Important Notice: No fee is charged from candidates. Never pay any amount to get a job. Always verify on the official website before applying.

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