Knowt Inc. Customer Success Manager Hiring 2026: Apply Now
| Company | Knowt Inc. |
| Location | PAN India |
| Experience required | 2-4 years |
| Salary | Not specified in the listing |
| Employment type | Full time |
| Posted on | 7 November 2026 |
| Apply before | 7 December 2026 |
If you have been keeping an eye on the EdTech space, you likely know that AI-driven tools are currently changing the classroom experience. Knowt Inc., a United States-based platform that assists both students and educators with smart learning aids like flashcards and AI tutoring, is currently looking to expand its footprint in the K-12 sector. They are hiring a Customer Success Manager to handle their growing portfolio of schools and districts. This is a remote, Pan-India opportunity for professionals who want to bridge the gap between advanced technology and traditional classroom instruction.
In this position, you will be the primary point of contact for the educational institutions that partner with Knowt. Your day-to-day will involve guiding schools through the technical onboarding process, which includes setting up integrations with platforms like Clever and ClassLink. Beyond the technical setup, you will be responsible for conducting training sessions for teachers and administrators to ensure they are getting the most out of the platform. The role is designed for someone who is comfortable managing multiple accounts simultaneously and who can proactively identify when an account might be at risk of churn.
A significant portion of the work involves data-driven relationship management. You will be expected to monitor usage metrics, prepare quarterly business reviews that highlight the platform’s impact, and work closely with the internal Sales and Product teams. By gathering feedback from teachers on the ground, you will help shape the future roadmap of the Knowt product. You will also be creating the documentation and playbooks that the company will use to scale its operations as they onboard more districts.
The HiringPulse take
This role is a classic "boots on the ground" position within a lean, high-growth startup environment. Shortlisting will heavily favor candidates who have a blend of EdTech experience and strong technical proficiency—specifically those who have managed school rostering systems before. Because this is a US-based company, the hiring urgency is likely high as they look to establish a solid presence in the Indian K-12 market. This is not a role for someone who wants to hide behind a desk; it requires someone who can confidently present to educators. You should consider skipping this if you prefer stable, slow-moving corporate environments, as the startup nature of Knowt means you will likely be building processes from scratch rather than following established playbooks.
Frequently Asked Questions
What kind of background is ideal for this role?
The company is looking for individuals with 2 to 4 years of experience in account management or customer success, specifically with a focus on the K-12 education sector or previous teaching experience.
Is this a permanent office-based job?
No, this is a remote opportunity that is open to candidates across India, allowing you to manage school accounts virtually.
What is the salary for this position?
The specific salary bracket is not specified in the listing provided by the employer.
To move forward with your application, you can visit the official job posting on the We Work Remotely portal to submit your details directly to the Knowt Inc. team.
How to apply
- Open the official listing using the link below.
- Check the eligibility and location details on the employer's page before applying — they are the authority, not this post.
- Submit your application with an updated resume tailored to the role.
🔗 Apply for Knowt Inc. Customer Success Manager Hiring 2026: Apply Now
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